In major developed countries, the mobile data market, including both 3G and 4G, is close to saturation. Mobile data consumption has steadily increased in the last few years, and consumers have found new ways to avoid paying for services they neither need nor use. The strong competition between mobile companies has allowed consumers to switch from fixed data plans to unlimited plans and pay less. Operators are increasingly turning to targeted and data-driven services to encourage data usage and find new monetisation strategies. Parks Associates released the Mobile Data Services industry report in 2018: Business Model Assessment, which includes an analysis of the top five data services in the US market.
What are the main data services used by mobile carrier and smartphone users?