It's important for brands and marketers to recognize and harness the vast potential music can offer. We’ve seen last year how big brands cleverly used music in their marketing and business strategies, and by doing so, reaped high ROI. Marketing experts would agree that music, like no other, can connect brands to consumers. Afterall, music fans are the most loyal and passionate people in the world.
Using music to connect with your customers to better understand them via their listening habits is less invasive, and one where brands are able to collect more customer insights from. Universal Music Group knew that the billions of music data generated everyday can create new revenue opportunities for their artists and labels by creating powerful marketing and advertising opportunities for brands.
An example of that initiative is a marketing campaign lead by UMG and Havas Group for UK clothing Retailer Very. Using music and data analysis in a successful campaign that resulted in a ROI of 6 to 1, for less than half-a-million-dollars investment!.
Unprecedented consumer insights & advertising opportunities for brands and artists
The billions of data points that UMG and its artists generate through music, ticket and merchandising sales, streaming, social media and airplay are a powerful marketing tool that can generate revenue opportunities for artists, record labels, advertisers and brands. Music data across multiple artists and genres have been layered with behavioral data to allow for a deeper understanding of the mutual relationship between artists, music fans and brands. Universal Music Group have worked with Havas Group to aggregate and contextually analyzed this data. The results will provide new revenue opportunities for UMG artists and labels by creating powerful marketing and advertising opportunities for brands.
It is a trend that is seeing new light with brands and the entertainment industry working together to co-create content and services. Essentially, what Universal Music has done is to blur the lines between brands and bands, with music being content, data, social and media. Consumer patterns and segments are being developed, which can be applied across thousands of artists’ online and mobile properties. Moreover, this is an opportunity for UMG labels, artists and advertisers to have access to unprecedented consumer insights, which can be used to guide marketing and advertising opportunities for brands and artists alike.
Digital music can be used to gather data to understand consumer patterns & behaviour
To make advertisers’ decision to invest in music-related opportunities much more accountable, they will need to identify which genres and which specific artists appeal to their consumers by co-ordinating in depth music-related opportunities that will attract those consumers.
>> Read our article Using digital music as an activator to gather data <<
Our CEO, Con Raso, spoke to to Marketing Magazine last year about an insightful analysis on how music can be used to gather customer data and how essential it is for brands to know their consumers in-depth. He explained, “Digital music can be used as an activator to collect the right personal data required to profile them appropriately. Designing great user experiences that are relevant for each specific persona is the key challenge. Brands that base these offerings on current data gleaned about their customers’ interests, beliefs, moods, activities and locations are winning the battle.”
Very UK Clothing label report 6 to 1 ROI with #Summertime campaign
DJ Jazzy Jeff and The Fresh Prince (a.k.a. Will Smith) had one of the 90’s most catchiest theme songs, "Summertime," which has now been re-created by London duo Rizzle Kicks for the very first “shoppable” YouTube ad.
This successful campaign proves how music can be used to connect with consumers by matching the right genre of music, which would appeal to a niche target audience. Using previously available customer data, this retail brand was able to determine which music genre and artist would most likely be influential to its target market.
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Follow @TunedGlobalThe music genre and the overall vibe of the ad is what initially connects music fans emotionally with this innovative music ad. Everything that is seen in the video is available for purchase, with the top banner of the video displaying “shop this video”. By knowing the consumers’ preference for hip hop music, the brand was able to cater to its specific fashion taste as well. Afterall, hip hop music and fashion go hand in hand. Shopping for a hiphop outfit while watching a hip hop music video is a match made in retail heaven.
“The campaign was so successful with the ROI for the company being 6-to-1 … for less than a half-a-million investment “ said Havas Media Group global MD Dominique Delport, “All these examples have now been scaled in more than 30 countries, with dozens of implementations,” “It has been incredible – the pace, enthusiasm and motivation of everyone, even the artists.”
Music fans were also offered the exclusive “Summertime” track to the first 10,000 fans who visited the Very site. Again, exclusive content was appealing to music fans and a great way to achieve high digital engagement.
>> Read our article on the 10 best brand music strategies of 2015 <<
Entertainment drives business, and that's what makes #Summertime an exciting idea. By integrating shoppable technology into the music video, this campaign drives customers to the online retail shop in a smart way. By latching on Very’s music fan's passion for hip-hop, the fashion brand was also able to grow brand affinity with its consumers.
Retailer VERY used music & data analysis in a successful campaign that resulted in a ROI of 6 to 1
Using music as a language and creating a culture around it, gives brands opportunities to create authentic connections with consumers. With the technologies that are available digitally, via smartphones and apps, marketers can now have access to valuable consumer data. Brands can further leverage the common passion they share with music fans, which allows them to create more meaningful consumer experiences by tapping into their emotions. By using music to get to know customers, brands can turn music-lovers into brand fans.
Here, at Tuned Global, we partner with brands to help them deliver white-label digital music as an activator to collect valuable data. Using customer data, brands are able to build a buyer persona and tailor messages and offers for their specific target audience. The result of which is high ROI, and an opportunity to nurture long-term customer engagement by allowing brands to keep the connection back to their customers.
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